Veteran leadership and a skilled staff.

At Synetech, there is no substitute for specialized experience. Our Principal has been involved in donation processing his entire career, and has overseen the development and evolution of our leading edge, specialized processing system. Synetech's senior staff members are experts in contribution processing, data management, and compliance issues, and all have several years experience with the company.

Leadership

Principal Brett Johnson has been a key player in the donation processing industry for ten years.

Brett has overseen the architecture and development of our Contribution Processing system which to date has processed over 1 billion dollars of contributions. Brett also has experience in a variety of IT and business leadership roles including operating a software development house, managing a global IT operation, directing the development of data warehouses, and architecting online brokerage services for investment banks.

Account executives

Experienced managers for your campaign.

Each of our account managers has been with us for a minimum of 4 years, and brings extensive experience in donation processing, compliance, and problem solving to the table. You will always have a friendly, dedicated manager for your initiatives and to answer any questions.

Production groups

Our staff is organized into several dedicated groups of personnel including mailroom, scanning, and data entry groups.

The mailroom staff is responsible for opening mail, creating receipt batches, and performing tallying and logging. Synetech looks for several skills when selecting members of the mailroom group including manual dexterity, proficiency operating specialized equipment, and excellent organizational skills.

Our scanning staff uses the dedicated check and remittance scanners to image the source deposit instruments and documents into the system and to ensure image quality. Members of this group are excellent multitaskers capable of scanning and managing multiple batches simultaneously.

Data entry personnel perform several stages of data entry including verification of the receipt batch totals, and initial data entry such as source code and amount. Data entry staff type at least 30wpm and are selected on the basis of speed, typing accuracy, and attention to detail.